AI Receptionist
24/7 WhatsApp booking agent
Never miss a booking again. It answers, qualifies, books, reminds, and hands off to a human when it should.
A WhatsApp receptionist for appointment-based businesses. Customers message the number they already use, and the agent answers questions from the business FAQ, books, reschedules and cancels appointments against live availability, sends reminders, and escalates to staff the moment someone asks for a person. The demo runs on the real service menu of A1 Luxury Nail & Spa in New York, whose website we also built. One engine, with dental, clinic, salon, physiotherapy, veterinary, chiropractic, and nail spa packs ready to switch on.
24/7
Replies, including weekends
7
Industry packs ready
1 chat
Book, reschedule, cancel
- Books against real availability. Checks open slots, prevents double bookings at the database level, and confirms in chat.
- Reminders that act. Sends 24h and 2h reminders. Customers reschedule or cancel by tapping a button in the reminder.
- Guardrails built in. Refuses medical advice, admits when it does not know, and never invents a policy.
- Human handoff. "Can I speak to a person?" pauses the AI, flags the chat in the inbox, and lets staff reply, then hand back.
- Owner dashboard. Inbox, calendar, contacts, and analytics computed from real bookings, not estimates.
- Live in minutes. An onboarding wizard takes a new business from sign-up to a working receptionist in one sitting.
Stack: Claude · WhatsApp Cloud API · Next.js · Node · PostgreSQL · Redis queues · Google Calendar